Revised: October 25, 2015

By viewing and/or using this website,

the customer (“you”) are agreeing to comply with the terms

of use stated on this page by Vaporzz, LLC (collectively, “we”, “us” and “our”).

If you do not agree with the terms of use, please leave  this website immediately.

These terms may be updated at anytime please check the effective date at the top of this page to see when it was last revised.

These products are intended for adult smokers only.

You must be 18 years old or older to purchase or use any of the products sold on this website. It is the customer’s responsibility to comply with all local laws and ordinances pertaining to the use of electronic cigarettes.

KEEP ALL PRODUCTS OUT OF REACH

OF CHILDREN AND PETS!!!

SAFETY:

Products offered on vaporzz.com are NOT intended to diagnose, treat, cure or prevent any disease, illness or condition. Products on this website are intended as a smokeless alternative and are not marketed as smoking cessations. Electronic cigarettes are not approved by the FDA.

If you suffer from any pre-existing lung disease,  serious medical condition or are pregnant or nursing, you should consult a physician before using any products offered on this website.

WARNING:

Some of these products contain nicotine which is an addictive substance. Nicotine can be toxic if inhaled or ingested in large amounts. Nicotine may cause irritation to eyes or skin if exposed. In the event exposure to skin occurs, wash immediately with soap and water. If exposure to eyes,  flush immediatley with water. Consult a physician if you have any medical conditions or concerns.

SHIPPING POLICY:

We do not ship outside the United States.

When orders are placed, you will receive a confirmation email when the order is shipped along with a tracking number and estimated delivery time. We are not responsible for any damage to products during shipping.

RETURN & REFUND POLICY:

We suggest that if you believe you have received a defective product please contact us immediately at service@vaporzz.com or call customer service at 540-450-8102.

All e-liquids, cartridges and clearomizers are not returnable and all sales are final.

We offer a 30 day warranty on all batteries, chargers and wall adaptors.

Please call customer service at 540-450-8102, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.

Return merchandise with RMA number to:

Vaporzz

(print RMA number Here)

2820 Valley Avenue

Winchester, VA 22601

NOTE: Returned products sent with no RMA number will be returned to sender.

Shipping Costs

Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement products are shipped USPS Priority unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

Vaporzz, LLC does not manufacture any products sold on this website therefore

Vaporzz, LLC is not liable or responsible for any defects of products or any personal injury and/or property damage.

OUT OF STOCK POLICY:

Just because the item you ordered is NOT identified as out-of-stock does not necessarily mean that it will be in-stock at the moment you order it. We will notify you if the item you ordered is out-of-stock. We first try to reply via email and give you 3 days to reply. If we have not heard from you we will then try to call you at the numbers you provide with your order. Be sure to give us your current email address and phone number.

ORDER CANCELLATION POLICY:

Please submit any cancellation via email to service@vaporzz.com, or call 540-450-8102.

Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. If the order has already been shipped out, we will refund the amount of the merchandise less amount of shipping after the merchandise is returned to us unopened.

PRIVACY:

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

COPYRIGHT:

All Rights Reserved. No logos, images, graphics, text or materials can be reproduced or used without the express written permission of Vaporzz, LLC.

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